Support for StyleEase Customers
Effective Dec. 29, 2015, StyleEase Software ceased operations.
This page contains answers to the support questions that constitute 99% of all inquiries over the past three years. Please read this carefully, as we're certain that if we can answer your question, it IS answered here.
Finding Your Registration Information
To transfer StyleEase to a different computer, you need your StyleEase license number and the email address you used when you registered. You can click the StyleEase About button or menu choice to see your information. If that's not possible, you can use this web page to find your registration information:
Transferring Your Copy of StyleEase to a Different Computer
To transfer your license to a new computer, copy your license number onto the clipboard, and then paste it into the form on this page:
StyleEase will immediately send you a new link to download a copy you can install on the new computer, using your same registration information.
You can also use your license number and email address to download and reinstall StyleEase on your computer:
StyleEase will immediately send you a new link to download a copy you can install on your computer.
Other Common Support Issues
The following table contains solutions for our most common support issues:
To enable StyleEase with Word on a PC:
|Using StyleEase with Word 365||StyleEase does not work with Office 365|
|Using StyleEase with MacOS Word 2016||StyleEase does not work with Word 2016 on MacOS|
|MacOS reinstall doesn't work||
If you are trying to reinstall StyleEase on MacOS and get a message that tells you it can't be installed because a newer version already exists, you'll need to delete some system files before you can install the current version of StyleEase:
|Footnotes changing to endnotes||
Some users of StyleEase for Chicago StyleEase have experienced an issue with Word suddenly switching from inserting endnotes to footnotes. We've been unable to determine the cause of this problem; however, we do have a solution that works:
|Footnote numbering out of sequence||
This is an issue in Word that seems to occur when you are using Track Changes, and is easily resolved: